Returns & Exchanges

At Bed Janssen, we want you to experience the ultimate in sleep comfort; however, if you are not completely satisfied with your purchase, you may return your items within 30 days of delivery. Please ensure that all bedding products remain in their original, unwashed condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully place the items in their original packaging, ensuring all tags are attached and the product is securely sealed to prevent damage during transit.

• 3.
  Ship to Bed Janssen

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.